Terms and Conditions

These terms and conditions apply to all services, reservations, special offers, contests, promotions, vouchers, online orders, online store sales, and other activities of Mister Spaghetti.

By using our website, placing an order, making a reservation, or participating in a promotion or contest, the customer agrees to these terms and conditions.

Company Information

  • Name: Mr. Spaghetti, LLC
  • Address: Oedelestraat 1, 8580 Avelgem, Belgium
  • VAT number: BE 0545.931.935
  • Email: hello-you@mister-spaghetti.be

Application

These terms and conditions apply to all customers, visitors, participants, and users of our website, restaurants, online store, promotions, contests, and events.

Additional terms and conditions may apply to specific promotions, contests, events, challenges, products, or services. In such cases, these additional terms and conditions apply in conjunction with these general terms and conditions.

Website and Content

Mister Spaghetti does its best to ensure that all information on the website is accurate, up-to-date, and complete. However, errors, omissions, or temporary inaccuracies may occur.

Mister Spaghetti is not bound by obvious errors, typographical errors, technical errors, or mistakes.

Intellectual Property

All text, photos, logos, names, concepts, designs, images, menus, and other content on this website are the property of Mister Spaghetti or are used with the permission of the copyright holder.

You may not copy, distribute, reuse, or use the content of this website for commercial purposes without prior written permission from Mister Spaghetti.

Behavior in Our Restaurants

Mister Spaghetti reserves the right to refuse entry to customers or to ask them to leave the premises in the event of inappropriate behavior.

This applies, among other things, to:

  • aggression;
  • harassment;
  • excessive alcohol consumption;
  • disruptive behavior;
  • disrespectful behavior toward employees or other customers;
  • damage to equipment or the interior;
  • disrupting the safety or atmosphere of the business.

Allergens and Intolerances

Allergen information is presented as accurately as possible based on suppliers' technical data sheets and our internal procedures.

Despite our best efforts, cross-contamination, changes on the part of suppliers, or unintentional deviations can never be completely ruled out in a professional kitchen environment.

Customers with severe allergies or intolerances should always explicitly inform our staff of this in advance.

Mister Spaghetti cannot be held liable for allergic reactions if allergies or intolerances were not clearly reported in advance, or if cross-contamination could not be completely avoided despite reasonable precautions.

Visuals and Events

Photos and videos may be taken during Mister Spaghetti events, promotions, contests, challenges, or activities.

This visual content may be used for communication, atmospheric images, social media, the website, newsletters, and promotional purposes for Mister Spaghetti.

Anyone who would prefer not to be recognizable in the footage can always let our team know or contact us via email.

Liability

Mister Spaghetti is not liable for:

  • indirect damages;
  • technical malfunctions of the website, online store, payment provider, or external platforms;
  • delays or errors caused by third parties;
  • improper use of products, vouchers, or services;
  • incomplete or incorrect information provided by the customer;
  • Temporary unavailability of the website or online store.

Force Majeure

Mister Spaghetti cannot be held liable if obligations cannot be fulfilled or cannot be fulfilled on time due to circumstances beyond its control.

Force majeure includes, among other things:

  • strikes;
  • illness or staff shortage;
  • technical malfunctions;
  • delivery issues;
  • Internet outages;
  • fire;
  • extreme weather conditions;
  • government measures;
  • problems with suppliers, courier services, or payment providers.

Applicable Law

These general terms and conditions are governed exclusively by Belgian law.

All disputes fall under the exclusive jurisdiction of the courts of the West Flanders judicial district, Kortrijk division, unless mandatory statutory provisions provide otherwise.